, Singapore

Sensormatic Solutions launches Sensormatic IQ

The platform features Sensormatic Solutions sources along with artificial intelligence and machine learning.

One of the global leaders of retail solutions has launched a newly developed platform designed to improve shopping experience and retail outcomes.

Sensormatic Solutions by Johnson Controls has unveiled Sensormatic IQ, an intelligent operating platform that unifies data and insights.

It is backed by Sensormatic Solutions industry expertise and robust technology partner ecosystem, delivering tangible value across the enterprise.

The platform integrates the full Sensormatic Solutions portfolio, retailer, and third-party data sources, along with advanced technology such as artificial intelligence (AI) and machine learning (ML), to offer unparalleled visibility into operations and shopper insights.

This will result in prescriptive, data-driven outcomes for retailers, creating value and growth opportunities as retailers move into the future.

"In today's hyper-connected world, the customer experience is about how, where, when, and why engagement happens. That's why our commitment to enabling customers to harness diverse insights to drive positive outcomes and informed business decisions is more important than ever," Sensormatic Solutions president Bjoern Petersen said.

Petersen added that the newly launched product reflects the company’s forward-looking business strategy.

With the collaborative effort of the company and its tech partners, Sensormatic IQ can help retailers improve both their top and bottom line and brand value by powering the digital transformation within the evolving retail market; accelerating integration between new and existing solutions and data sets; and enabling agile innovation via a secure, scalable, and managed enterprise-grade platform.

The platform can also amplify value by deriving new insights and outcomes from complex data streams and streamline execution across retailer functions.

"Asia Pacific retail took the lead in driving global industry growth prior to the impact of COVID-19, and the region is expected to recover the fastest from the health crisis," said Daren Ng, general manager, Sensormatic Solutions Loss & Liability, Asia Pacific.

"One thing that has not changed as retailers gear up for recovery is consumers' expectation for better shopper experiences -- from personalisation and choice to a frictionless buying journey. Sensormatic IQ provides retailers a view across their operation on one platform and with actionable insights that they can use to engage customers in a cost efficient and meaningful way," Ng added.
 

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